To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
What Our Customers Say
G&E Smog and Auto Repair provided an exceptional experience from the moment I stepped inside. Bernardo, made me feel at ease. I decided to replace my car’s starter, and he efficiently handled the entire process.
What truly impressed me was his honesty. He promptly diagnosed the issue and explained it in simple terms that I could easily understand. He presented all my options clearly and without any pressure. The pricing was transparent and fair, and there were no surprises on the final bill.
The service was fast, and my car is now running perfectly. It’s rare to find an auto repair shop that you can trust, and G&E has earned a customer for life. I highly recommend them to all my friends and family.